Travoya Tours Refund Policy

At Travoya Tours, we value your trust and strive to provide the best travel experience. This Refund Policy outlines the conditions under which refunds are applicable for bookings made through our platform.

1. General Policy

All bookings made through Travoya Tours are non-refundable except under the specific conditions described below. By completing a booking, you acknowledge and agree to this Refund Policy.

2. Refund Eligibility

A refund request is eligible only if submitted within 24 hours of the original booking time. Any requests received after this period will not be considered.

2.1 How to Request a Refund

To request a refund:

1. Contact our support team at info@travoyatours.com or +201044536645 within 24 hours of your booking.
2. Provide your booking reference number and payment details.
3. Our team will review your request and, if eligible, process the refund within 7 to 10 business days.

3. Refund Limitations

• Refunds are only applicable to the booking amount. Any additional fees or charges may not be refundable.
• Travoya Tours reserves the right to deny a refund if the request does not comply with this policy.

4. Changes to This Policy

Travoya Tours reserves the right to update or modify this Refund Policy at any time. Updates will be posted on this page.

5. Contact Us

For questions regarding this Refund Policy, please contact:

Email: info@travoyatours.com
Phone: +201044536645