FAQ
Frequently Asked Questions
THINGS TO KNOW
Quick Answers for Your Journey
Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.
How do I book a tour with Travoya Tours?
You can easily book online through our website. Simply select your preferred tour package, choose your travel dates, and complete the secure payment process.
What payment methods do you accept?
We accept major credit/debit cards, bank transfers, secure online payment gateways, and a convenient Pay Later option.
Can I customize my tour package?
Yes! Travoya Tours offers customizable itineraries. You can add extra days, excursions, or activities to suit your preferences.
Do your tours include flights?
Most of our packages do not include international flights unless specified. However, some tours may offer the option to add flights. If not included, we can still help arrange flights upon request.
Are meals and accommodation included?
Yes, accommodation and meals are included as specified in each tour package. Details can be found in the itinerary.
Are English-speaking guides available?
Yes, most of our tours include professional English-speaking guides. If you require a guide in another language, please let us know in advance and we will do our best to accommodate.
Do I need a visa for my trip?
Visa requirements vary depending on your nationality and destination. Our team can guide you on the process.
Is there a customer support team I can contact?
Yes! You can reach us anytime through our website contact form, email, or phone. Our support team is happy to assist you.